easyjob Support Options

Our individual support for you.

Not all companies require the same support. For this reason, we offer three different support levels. You can decide on your own or we can advise you about which level would be right for your company.

easyjob Silver Support Plan

Free support for the product cycle via our helpdesk ticket system. You can enter your support request using our convenient form. You always have an overview of the progress of your request and the solutions we have provided. Business critical tickets will be handled with priority.

Plan contents in detail:

• Free of charge easyjob Updates (update.easyjob6.com) for the main version.
• Access to our internal easyjob Forum.
• Electronic requests to our support team.
• Tracking of the support requests via the helpdesk ticket system.
• Support for report customization and design will be charged on a time basis.
• Priority processing of Business Critical requests.

Costs: Prices can be found in the Webshop.